← Work
Veterinary · Consumer app

A connected pet-health app for My Pet Health

A consumer pet-health app that plugs into vets' existing practice software — syncing every pet's care record and letting owners book, pay and stay on top of their pet's health in one place.

Health data, handled carefully

This is a consumer health app, so privacy and correctness aren't optional. We built it multi-tenant, penetration-tested, with GDPR account deletion and careful rules so bad third-party data never overwrites what a pet owner has told us.

My Pet Health
0–100
Pet health score
Real-time
PMS sync
Multi-tenant
Practices & branches
About

My Pet Health is a consumer pet-health app, sold to veterinary practices and used by their clients. It plugs into the practice-management software vets already run — no rip-and-replace — and gives pet owners a single, trustworthy view of every animal's vaccinations, worming, insurance and appointments.

We designed and built the whole platform on .NET and Azure: a mobile-app API, a secured gateway that syncs data in from each practice's system, an internal management portal, and an embeddable multi-tenant booking widget — backed by event-driven background jobs that send reminders and push notifications at exactly the right moment.

“
The app gives our clients a single, trustworthy view of their pet's health — and it just syncs from the systems we already use.
Practice Partner · My Pet Health
How we built it

A multi-stage approach.

01

Discovery & integration mapping

We mapped how pet data flows out of the many practice-management systems vets use, and designed a single secured gateway that could take pushes of owners, animals, treatments, reminders and balances — without asking any practice to change software.

02

The pet-health app

We built the mobile app's API around a weighted health score, per-pet care records, appointment booking and in-app payments — with defensive validation so messy third-party data never overwrites what an owner has entered.

03

Booking & reminders

We integrated the practices' real appointment calendars for single and multi-pet bookings, and built an event-driven reminder engine that fans out push notifications through a message queue at the right time.

04

Multi-tenant & compliant

We made the whole thing multi-tenant across practices and branches, added an embeddable booking widget, and built GDPR-compliant account deletion with staged, ordered cleanup.

The impact

What changed.

One view of every pet

Vaccinations, worming, flea and tick treatment, insurance and appointments all sync automatically from the practice's system into one clear picture for the owner.

A health score they understand

Each pet gets a 0–100 score built from its real care record, with every factor explained in plain English — so owners know exactly what to do next.

Booking without the phone

Owners book single or multiple pets straight against the practice's live calendar, and pay their vet in-app — no phone calls, no friction.

Built for many practices

A multi-tenant architecture serves many practices and branches from one platform, with an embeddable booking widget any practice can drop into its own site.

Building something for a connected, regulated world?

If your product has to integrate with systems you don't control — and handle sensitive data carefully — we'll help you build it properly.

Next case study
SEO Analytics Platform