Track every piece of kit — photos, signatures and all

The new Equipment Register gives Aqua a clean audit trail for physical hardware. Kit is checked in with its make, model, serial and a photo; checked out against a named recipient with condition notes and a signature captured on screen — and every movement links back to the related support call, hardware job or project.

It's staff-only and fully searchable, so anyone can see where a device is and who last handled it. For an IT support business that's constantly moving equipment between its own store, engineers and client sites, it turns a spreadsheet-and-memory process into something accountable.